At Austocks, we are committed to protecting the privacy of our customers and users. This privacy policy explains how we collect, use, and protect the personal information we obtain through our website and related services. By accessing and using our website, you agree to the practices described in this privacy policy.
Information Collection We collect certain personal information when you interact with our website and services. This may include, among others:
Contact Information: We collect your name, email address, phone number, and shipping address to process and deliver your orders.
Payment Information: When you make a purchase, we collect the necessary information to process your payment, such as your credit card number, billing address, and security code. Please note that we do not store the complete information of your credit card on our servers. We use trusted payment service providers that comply with industry security standards.
Browsing Information: We collect information about your activity on our website, such as the pages you visit, the products you view, and the links you click. This helps us improve your user experience and personalize our content.
Device Information: We may collect information about the device you use to access our website, including IP address, device type, operating system, and web browser.
Use of Information We use the collected personal information for the following purposes:
Process your orders and deliver the products you have purchased.
Communicate with you about your order, provide updates, and respond to your inquiries.
Personalize your experience on our website and show you relevant content.
Improve our products and services, as well as the functionality and security of our website.
Send you information about promotions, special offers, and new products, provided you have given consent to receive such communications.
Information Protection We take reasonable measures to protect the personal information we collect and keep it secure. We use industry-standard security protocols and have physical, electronic, and administrative security measures in place to prevent unauthorized access, disclosure, alteration, or destruction of information.
Disclosure of Information to Third Parties We do not sell or share your personal information with unaffiliated third parties, except in the following cases:
Service Providers: We may share your information with third parties that provide services on our behalf, such as shipping companies and payment service providers. These third parties have access to the information necessary to perform their functions but may not use it for other purposes.
Legal Compliance: In certain cases, we may disclose personal information when we believe in good faith that disclosure is necessary to comply with the law, respond to legal processes, protect our rights, or ensure the safety of our users.
Links to Third-Party Websites Our website may contain links to third-party websites. This privacy policy applies only to our website, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Changes to the Privacy Policy We reserve the right to modify or update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us.